Housekeeping Assistant

LQ Resorts

  • Woodbridge, Suffolk
  • £11.44 per hour
  • Permanent
  • Part-time
  • 14 days ago
Housekeeping AssistantJob Title: Housekeeping AssistantDepartment: HousekeepingReporting To: Housekeeping ManagerPrimary Job Purpose:An exciting opportunity has arisen for a Housekeeping Assistant to join the resort on a seasonal basis. Reporting to the Housekeeping Manager, and working as part of a small team, the successful candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, to ensure the highest standards of cleanliness are maintained. Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best guest experience at all times.About the rolePrimary Job Purpose:An exciting opportunity has arisen for a Housekeeping Assistant to join the resort on a seasonal basis. Reporting to the Housekeeping Manager, and working as part of a small team, the successful candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, to ensure the highest standards of cleanliness are maintained. Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best guest experience at all times.Roles and Responsibilities:To be responsible for the cleanliness throughout the hotel and guest bedrooms, corridors and public areas including back of house areasEnter and prepare the room for cleaning i.e. stripping beds, emptying bins, collecting dirty bathroom towels.Ensure that cleaning is to the company standardsReplenish guest amenities as and when requiredRespond to any guest requestsReport any maintenance issues within the roomsReplenish work trolleys and clean linen on a daily basisEnsure cleaning is consistent in every roomWorking quickly and efficiently so guests' rooms are ready on time for arrivalMaintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as left luggage policy.Be aware of and follow all Health and Safety proceduresKey SkillsGood team work and can work well aloneThrives on routine daily tasksAbility to work to deadlinesPositive 'can do' attitudeHigh standards of presentation, organisation and cleanlinessGreat attention to detailPoliteReliable and can work under pressureAll staff Key Performance MeasuresOur values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.To focus on the guest experience at all times and continually strive to delight time after timeTo see each guest as part of a long-term relationship not a onetime eventTo create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated withTo encourage our team to contribute to excellent working conditions for allTo gain a reputation for delivering financial performance and being consumed and enthralled about business.BenefitsLQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:Discounts across the resort, including family and friendsFree onsite parkingProgression and career development opportunities.Pension SchemeFree staff mealsFree gym membershipAccess to wellness programmesShare of Resort's service charges on monthly basisExtra days holiday after 2 yearsSkills requiredAbility to work to deadlinesHigh standards of presentation, organisation and cleanlinessGreat attention to detailReliable and able to work under pressure.Able to work as a team or aloneAble to follow instructionAbility to read instructionsFlexible approach to workPositive can-do attitudeThrives on routine daily tasksAttitudePoliteHelpful to guests requiring assistanceHigh standard of personal appearanceRespectfulAbout the companyLQ is a family run, collection of quality destination led Hotel Resorts.Required Criteria
  • Willingness to undertake further training.
  • Housekeeping
  • Cleaning
Desired Criteria
  • Basic training in Health and Safety including COSHH (Control of Substances Hazardous to Health)
  • Manual Handling
  • Knowledge of hotels and housekeeping.
  • Working in the hospitality industry
Skills you'll need

LQ Resorts