Analyst, Consumer & Product Insights
HelloFresh
- New York City, NY Boulder, CO
- $67,500-90,000 per year
- Permanent
- Full-time
- Support a variety of research initiatives including whitespace identification, macro trend analysis, customer analytics, NPD innovation pipeline research, customer segmentation, foundational brand research, product and recipe analytics, competitive landscape, new category launches, product development, etc.
- Partner with stakeholders from Product, Culinary, Marketing, etc. to gain perspective on customer challenges and cross-functional considerations
- Execute learning plans by identifying appropriate research methodologies and analytical techniques to answer questions with quality and speed
- Analyze and synthesize multiple data sources, determine the key insights and identify business implications and recommendations
- Communicate findings and recommendations in a clear and compelling way to inspire others to use data to take action
- Passionate about People: you think of our customers as human beings, with an eye toward their needs and challenges, and can help us see our product through that lens
- Analytical: you can tackle vague, complex problems using data (qualitative & quantitative) and logic. You excel at finding patterns and meaning in the data, articulating the “so what,” and translating insights into strategic, actionable recommendations
- Curious: you are naturally curious and stay in tune with what's happening in the food space, and are able to synthesize trends into product ideas aligned to our business; you have a genuine interest in using data and analytical techniques to solve real business and consumer challenges
- An Influencer: you have strong communication skills to effectively promote product innovation strategies and cross-functional partnerships; you can develop executive-level presentations that are insight-driven and recommendations-focused
- A Holistic Thinker: you don't just report the numbers and the findings; you understand business context; you're entrepreneurial, collaborative, creative, and can tie everything back to strategy
- Collaborative: you can work with multiple stakeholders to accomplish a shared goal and you actively solicit and respond to critical feedback when appropriate
- Adaptable: you're a quick learner who thrives in fast-paced environments, and you understand the importance of balancing a culinary mindset with business objectives
- Detail-oriented: you're careful and thorough in accomplishing tasks and have great project management skills
- Scrappy: you can quickly make sense of ambiguous situations, roll up your sleeves and get the job done
- 1-2 years experience in consumer or product insights and analytics
- Experience with a broad range of qualitative and quantitative research methods.
- Ability to have a thoughtful discussion and recommendation on research and analytical design and methodology to address an insights brief or business question
- Passion for driving clear insights paired with business context to drive action
- Bonus: Experience in CPG, D2C, Food Tech or Retail companies,
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium and other flexible health plans effective first day of employment
- 75% discount on your subscription to HelloFresh (as well as other product initiatives)
- Snacks, cold brew on tap & monthly catered lunches
- Company-sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company