JD Sports - Supervisor
JD Sports
- Gateshead, Tyne and Wear
- Permanent
- Full-time
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme.
- Ensure that targets are achieved and, where possible, exceeded.
- Monitor staff service levels in order to maximise store sales.
- Utilise in-store devices, making sure that the customer is offered the whole product range.
- Use reports to assist you in product placement of key selling lines.
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
- Provide assistance with the maintenance of standards on the sales floor.
- Keep stock clean and presentable at all times.
- Retail Management experience would be advantageous
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills- Microsoft Outlook, Word and Excel.
- Encourage personal progression throughout your store
- Provide assistance with the induction and training of new starters.
- Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.
- Retail Supervisor experience would be advantageous.
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills- Microsoft Outlook, Word and Excel.
- Incremental Holiday Allowance
- Discretionary Bonus Scheme
- Staff Discount On JD Group and other brands within the organisation
- Personal development opportunities to learn and develop at work.