BENEFITS : Sick Leave Vacation Leave Medical Insurance Night Shift Differential Pay HMO Free Visa processing Equipment will be provided Relocation Assistance for 1 month for those applicant located abroad Other benefits will be discussed during the job offer JOB DETAILS : Company Profile: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world's largest IT and business consulting that sustained profitable growth-delivers a wide range of benefits for your company and clients, and consultants. Position: Polish Technical Support Industry: IT/BPO Company Location: McKinley, Taguig City Salary: Php 70,000 - Php 80,000 gross Schedule: Shifting Work Set-up: Hybrid Set-up (once or twice of working onsite per week.) Requirements: Proficient in Polish and English Language At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field. Knowledgeable in Computer application Computer and internet savvy - can navigate through Windows/Internet with ease. Experience in handling IT or Technical Support is a plus BPO experience is an advantage Responsibilities: Assist Polish customers with their concerns about a specific account Provides basic troubleshooting for customers Set up new users' accounts and profiles and resolve password issues Attend to inquiries from customers regarding hardware or software problems of computer Analyse call logs or ticket requests to detect common trends and underlying problems Responding to the concerns of the clients via phone call or email Perform other related tasks Recruitment Process: Resume Screening Initial Interview Language Interview Technical Interview Hiring Manager's Interview Job Offer HOW TO APPLY: Register now on our website to be updated with our Bilingual Job Openings: ???? https://jknetwork-jobs.com/register Send your resume to: ???? [HIDDEN TEXT] Contact us for more inquiries: ???? Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962 ???? Sun/Smart: (+63) 969-321-0130 ???? Skype: jkrecruit Look for: Ms. Aiko Visit our Facebook Account for more job openings and updates! Facebook and Messenger: Alena Ulpindo https://www.facebook.com/profile.phpid=61554191583176 Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.phpid=100089667621086 Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/ Tiktok: https://www.tiktok.com/@genrou_2021 Youtube: https://www.youtube.com/@lifeasabilingualinthephili8062 Don't forget to refer to your friends! We give a referral bonus for every successful hire. https://jknetwork-jobs.com/registermode=referer_form Want to know the right job for you Talk to us. Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!