Operations Manager
Dobbies Garden Centres
- Wyton, Cambridgeshire Huntingdon, Cambridgeshire
- Permanent
- Full-time
- Overseeing the centre operations, maximising profitable sales and growth while creating a unique customer focussed environment.
- Taking the lead in creating a great place to work for everyone on a day to day basis whilst thinking ahead to ensure your team have a development journey with Dobbies.
- Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey.
- Working closely with our central support teams, maintaining top notch communication, stock supply and response.
- Ensuring compliance and health & safety regulations are carried out across the centre, whilst caring for employee and customers welfare at all times
- As a member of the senior management team you will also have duty manager responsibilities including key holder duties.
- You'll bring operations expertise with proven experience of retail operations management.
- Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working.
- Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you'll lead the team through each season with care and motivation to deliver the best.
- Generous annual leave entitlement
- Fantastic team member discount to be enjoyed in the store, restaurant and foodhall
- Access to Wagestream where you can track your earnings in real time and access a portion before payday to cover unexpected costs
- Thriving culture; the Dobbies team are passionate, diverse and committed to our customer
- Stakeholder pension with shared employee and employer contribution.