
Configuration Manager
- Reston, VA
- $72,150-130,425 per year
- Permanent
- Full-time
- Oversee the configuration management processes, documentation, and change controls essential to ensuring the reliability, security, and compliance of vital government operations.
- Collaborate with talented professionals, master intricate systems, and have a direct hand in ensuring operational success.
- Develop, implement, and maintain configuration management plans, policies, and procedures to ensure system consistency and compliance.
- Manage the evaluation, approval, and documentation of changes to systems, applications, and infrastructure.
- Lead configuration control boards (CCBs) to review and prioritize system updates.
- Establish and maintain a version control system to track configuration changes and ensure rollback capabilities when needed.
- Maintain accurate and up-to-date documentation of configuration settings, baselines, and system components.
- Ensure baselines are established, tracked, and monitored for system reliability and compliance.
- Work closely with engineering, development, and operations teams to integrate configuration management processes into the software development lifecycle (SDLC) or system engineering lifecycle.
- Ensure all systems meet organizational, industry, and regulatory standards for configuration and change management.
- Provide data and reports to support internal and external audits.
- Implement and manage configuration management tools (e.g., Ansible, Puppet, Chef, Git, or ServiceNow).
- Drive automation initiatives to streamline configuration management processes.
- Regularly monitor configuration data and system performance to identify inconsistencies or risks.
- Generate detailed reports on configuration status, changes, and compliance metrics.
- Identify and address configuration-related issues, ensuring minimal disruption to systems and operations.
- Develop risk management strategies for configuration changes.
- Educate team members and stakeholders on configuration management best practices and tools.
- Active Top Secret/SCI (TS/SCI) with Polygraph security clearance required. Must be U.S. Citizen.
- Bachelor's degree and 4 to 8 years of prior relevant experience or Masters with less than 2 to 6 years of prior relevant experience. Experience may be considered in lieu of degree.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience working with mission-critical or government systems, especially in regulated environments.
- Expertise with configuration management tools such as ServiceNow or similar systems.
- Knowledge or IT or certifications in service management frameworks such as ITIL or DevOps.
- Project Management certifications (PMP, PRINCE2).
- Security certifications such as CompTIA Security+ or CISSP.