Spa Receptionist, Kohler Waters Spa
Kohler
- Chicago, IL
- Permanent
- Part-time
- Provide service and maintain cleanliness standards at a Forbes 5-Star level
- Use Proficient Property Management System (and related systems) use to correctly process transactions, complete orders and accurately book/edit spa treatments
- Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
- Process all retail transactions, paying special attention to details
- Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
- Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
- Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
- Compliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
- Applicants must be 18 years old or older to apply
- Prior customer service experience within a spa environment preferred, but not required
- Strong communication skills and ability to work in a fast paced environment
- Strong detail-orientation
- Ability to perform tasks requiring use of multiple computer/guest management systems
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.