Security Engineer
Plus1X Solutions (Pty) Ltd
- Cape Town, Western Cape
- Permanent
- Full-time
- Security Engineers work closely with clients, displaying good client engagement skills and engaging at a high level of professionalism.
- They are required to interact with clients to meet more complex requirements of a solution. Problems and issues that cannot be resolved are escalated to the relevant third parties.
- Assists in analysing, planning, implementing, maintaining, troubleshooting, and enhancing large complex systems or networks consisting of a combination that may will include several security products, demonstrates project management and administration ability.
- They write reports and assist with input for proposals and project documentation. The Security Engineer ensures the compilation of the documentation of standard operating procedures relating to installations and fixes.
- Certification, both in vendor, technology and product is elevated to a specialized level and activities continue to progress towards an expert level.
- Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
- Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
- Network security certifications (vendor certifications)
- Competence and certification in other security technologies
- Microsoft Azure Security Technologies (AZ-500 + MS-500)
- Industry certifications (CISSP, CISM, Security+)
- 5 years solid work experience in a technical implementation engineering or similar role
- Experience engaging with clients and conducting presentations
- End to end deployment and support of above-mentioned technologies
- Good understanding and appreciation of technical design and business principles
- Demonstrates project management and administration ability
- Good project skills which are demonstrated in the execution
- Demonstrate customer engagement skills
- Demonstrate relevant domain specialist knowledge
- Good verbal communication skills
- Client focused and displayed a proactive approach to solving problems
- Ability to work under pressure
- Ability to coach, mentor and provide guidance to team members
- Good understanding of project management principles
- Be proficient in the implementation, configuration of the products in the security GTM.
- Interact with clients to meet complex requirements of a solution.
- Escalate unresolved problems and issues to the relevant third parties.
- Respond to escalated client requests and support client applications to a first line resolution.
- Escalate complex problems to the relevant third parties.
- Write reports and proposals and complete and maintain documentation.
- Assist with the documentation of standard operating procedures relating to installations and fixes.
- Included in higher complex security design work, with input to the design expected.
- Expected to take ownership of relevant security technologies according to domain or specialization.
- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and projects well in advance, and considers possible changing circumstances
- Ability to maintain a positive outlook at work
- Ability to work well in a pressurized environment
- Ability to work hard and put in longer hours when it is necessary
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
- Ability to adapt to changing circumstances
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey