Fitbit Customer Support Specialist with Romanian and English
Telus International
България
Permanent
Full-time
1 month ago
Description and RequirementsIf you are excited about health and technology, join our Fitbit TeamAs a Fitbit Customer Support with Romanian, you will be part of a great team and will:Help our users with any issues they might have via tickets or callsProvide solutions to everyday device use questions on a case by case customer-oriented approachIdentify trending issues and bugs from users' reported issues and communicate them to your supervision teamWork with a passionate team of customer-friendly colleagues from an international backgroundNot bad, right?What we expect from you:Fluency in Romanian language for daily communication with customersGood command of English (B1 or similar) for training and internal communicationBasic understanding of iOS and Android OS use/featuresDemonstrating empathyDesire to help customers as best as possible and willing to contribute to the team's success / be a team-playerResult-oriented with personal performanceFriendly and outgoing personalityLooking for a long-term employmentIn return, we offer:Flexible working hours optionsFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesDoes it sound like the perfect job for you? Apply now!About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.#LI-DNIAdditional Job DescriptionAre you ready to take the next step in your career and achieve your next challenge?TELUS International Bulgaria is looking for you!Language Reference English RomanianEEO StatementAt TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
