Quality Supervisor- 2nd Shift
Hearthside Food Solutions
- North Sioux City, SD
- Permanent
- Full-time
Responsible for leading and representing Quality on the plant floor and provide direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance to GFSI-customer-regulatory requirements, coaching-teaching-mentoring QA staff, and supporting continuous improvement activities in the plant.
Job Duties:
Duties may include, but are not limited to the following:Lead GFSI initiatives and serve as back up the QA Manager for all things Food
Safety & Quality
Ensure preparation and compliance of all Quality Systems material and information often
utilized in audits
Participate and at times lead audits with companies, agencies and auditors for the site
team
Perform & maintain risk assessments for new materials coming into the facility
Perform & maintain risk assessments for product holds
Execute and lead RCA-CAPAs in accordance with corporate and site policies
Investigate consumer complaints and monitor corrective action effectiveness
Maintain and monitor the Quality Notification (QN) or similar supplier incident system to
close out
Generate-Review-Close Incident Reports as related to FSQA
Coach-Teach-Mentor QA Staff to help build contingency plan bench strength
May be required to maintain staffing schedules and provide feedback for QA Staff
performance reviews
Aid in management of commercialization projects from a quality perspective to assure
specifications are met
Advise commercialization and production teams on process specifications, process
capabilities, and customer requirements to include recipe and sensory
Be able to perform Mock Recall / Trace exercises as required
Oversee Document & Record Control programs as they pertain to FSQA per BRCGS V9
Support QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications
Actively participate in the Hearthside Production System activities (Drumbeat, Weekly KPI, Tiered Auditing, etc.)
Participate in sensory and/or product evaluation tests as required by site
Serve as the primary Quality liaison on all facility holds (raw, packaging, finished goods)
May serve as primary Quality liaison on test, proof of concept, and initial production runs
May serve as primary resource to track action items developed via test runs through
closure
Aid in monitoring Sanitation activities including, but not limited to verification of MSS, PEM and non-PEM swabbing, and pre-operational inspection
Coordinate QA and Production training related to FSQA requirements and initiatives
Off-shift training, performance verification, and plant-based meeting participation
Perform other duties as assignedRequired Competencies & Knowledge:
Knowledge of:PCQI or HACCP Training Certificate
Knowledge and experience with SAP preferred
GFSI certification a plus
Basic RCA and CAPA toolsSkilled in:Internal AuditingInfluencing Quality Culture behaviors
Procedure/Standard Work generationAbility to:Communicate effectively both verbally and in writing
Recognize food safety & quality gaps and provide a plan to address
Manage multiple projects at a time
Investigate complaints and incidents with minimal oversight
Influence Quality Culture behaviors
Work collaboratively with all departments
Must be accurate and detail-oriented
Ability to work with minimal supervision and at times independentlyProficiency in:MS Office (outlook, word, excel)
SAP
IPM
High school level mathWork Environment:Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, fork lifts, and slippery floors
Ability to work in hot or cold temperatures dependent upon site (Bakery vs Fresh)
Communicate in English both written and verbal
Handle daily employee issues
Travel up to 10% is possiblePhysical Requirements:Reaching with hands and arms throughout shift
Ability to use hands and fingers
Ability to see, hear, and talk
Employee frequently required to sit
Occasionally required to walk, climb, and/or balance
Ability to lift and carry up to 20 lbs
Walk up to 400 yards to work and break areasMinimum Qualifications:Two-year college degree in science or related field preferred
SQF or BRC certification a plus
3-5 years of related work experience, including experience supervising and leading a Quality and food safety staff in a related food manufacturing environment (i.e. baked bar, granola manufacture, bread, cold form bar, cookies, crackers, sandwich assembly, kit assembly, etc.).
Proficient in MS Office applications such as Outlook, Word, Excel and PowerPoint
Ability to work a second shift: 5PM to 2AM Monday-FridaySafety & Environmental:
Employee shall follow factory safety & environmental objectives and targets; follow the plant safety rules, report incidents and near misses immediately, maintain compliance with regulations, and take personal ownership of the Safety in their area -- to include the safety of visitors and contractors. The employee will also act to reduce negative environmental impacts by conserving paper, electricity, water and will also recycle all appropriate materials (paper, plastic, food, etc.