Retail Customer Advisor (Hanley Potteries) - 24 hours
Three
- Hanley, Staffordshire
- £12.00 per hour
- Permanent
- Part-time
- £12 per hour
- A brand new smartphone on an Unlimited data plan
- On-target bonus of 25%, paid out monthly based on your store's performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Flexible working hours/shifts
- Great training courses and career development opportunities
- Understanding each customer and their needs
- Setting the bar on coverage, reliability and customer care
- Solving queries for customer quickly
- Providing amazing experiences that make people feel good
- Offer solutions to customers with general mobile or network queries (we'll teach you how to answer these!)
- Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
- Matching our products and services to our customer's needs, and selling them our amazing state of the art products and services.
- Achieving personal and store KPI's
- You may be asked to work evenings or weekends depending on your shift work.
- Experience in a customer facing role
- Awesome communication skills
- Willingness to learn