French speaking Customer Service & Sales Advisor
Euro London Appointments
- Basingstoke, Hampshire
- £30,000 per year
- Permanent
- Full-time
- Deliver exceptional customer service to French-speaking clients, ensuring their needs and expectations are met and exceeded.
- Provide sales support, assisting customers with product inquiries, order processing, and resolving any issues or concerns.
- Engage in soft sales techniques to identify opportunities for upselling and cross-selling, driving revenue growth.
- Build strong relationships with existing customers, understanding their business requirements and providing tailored solutions.
- Collaborate with internal teams to ensure smooth order fulfilment, delivery, and after-sales support.
- Maintain accurate records of customer interactions and sales activities in our CRM system.
- Fluent in French (both written and spoken) is essential.
- Previous experience in customer service, sales support, account management, or inside sales.
- Strong interpersonal and communication skills, with the ability to build rapport with customers.
- Proactive and results-oriented mindset, with a focus on achieving sales targets and customer satisfaction.
- Excellent organizational skills, with the ability to multitask and prioritize effectively.
- Competitive salary package.
- Private Healthcare.
- Great pension contribution.
- Staff discount on products.
- Competitive holiday allowance.