French speaking Customer Service & Sales Advisor

Euro London Appointments

  • Basingstoke, Hampshire
  • £30,000 per year
  • Permanent
  • Full-time
  • 28 days ago
Location: Basingstoke, Hampshire (Hybrid - a mix of Homeworking and Office-based)Contract: PermanentAre you a fluent French speaker with a passion for delivering exceptional customer service? If so, we have an exciting opportunity for you to join our client's team as a French speaking Customer Service & Sales Advisor.The role is diverse and will involve a mix of Customer Service, Sales Support and soft sales but there is no cold calling in the job as you will only ever speak to existing customers.We are a recruiting for a leading company in their industry, dedicated to providing outstanding products and services to their customers. As a French speaking Customer Service & Sales Advisor, you will play a crucial role in maintaining and developing relationships with our client's existing customers. You will have the opportunity to work in a dynamic and supportive environment with a flexible working policy.Responsibilities:
  • Deliver exceptional customer service to French-speaking clients, ensuring their needs and expectations are met and exceeded.
  • Provide sales support, assisting customers with product inquiries, order processing, and resolving any issues or concerns.
  • Engage in soft sales techniques to identify opportunities for upselling and cross-selling, driving revenue growth.
  • Build strong relationships with existing customers, understanding their business requirements and providing tailored solutions.
  • Collaborate with internal teams to ensure smooth order fulfilment, delivery, and after-sales support.
  • Maintain accurate records of customer interactions and sales activities in our CRM system.
Requirements:
  • Fluent in French (both written and spoken) is essential.
  • Previous experience in customer service, sales support, account management, or inside sales.
  • Strong interpersonal and communication skills, with the ability to build rapport with customers.
  • Proactive and results-oriented mindset, with a focus on achieving sales targets and customer satisfaction.
  • Excellent organizational skills, with the ability to multitask and prioritize effectively.
Benefits:
  • Competitive salary package.
  • Private Healthcare.
  • Great pension contribution.
  • Staff discount on products.
  • Competitive holiday allowance.
If you are a motivated and customer-focused individual with French language skills, we would love to hear from you!If interested, please apply or send your CV direct to t.chau@eurolondon.com

Euro London Appointments