Admissions Executive

Code Institute

  • United Kingdom
  • Permanent
  • Full-time
  • 1 month ago
The CompanyFounded in 2015 to address the ever-widening Digital Skill gap, Code Institute is a young fast-paced company that is transforming lives through education and career change. Code Institute has developed courses and certifications aimed at the Career changers market. Currently, it employs over 80 full-time and 40 part-time staff with a market presence in Ireland, the UK, the USA, and the Netherlands, operating in the B2C, B2B & Enterprise channels. Our mission is to reshape online education and become a dominant player in the online Ed-tech market.The roleIn this role, you will collaborate closely with our B2B Team to support the expansion of our market presence across the UK and Ireland. This will involve leveraging our established admissions channels within Further Education (FE) Colleges and our partnerships with Education and Training Boards. Your efforts will contribute to ensuring that all learners have the opportunity to access our programs and develop essential 21st-century skills, empowering them to pursue careers as proficient software developers. Working alongside teams such as Marketing, Product Development, Subject Matter Experts, Learning Operations, Learning Success, and Careers, you will play a vital role in delivering a seamless and impactful admissions experience, ultimately driving successful outcomes for both learners and our organization.Responsibilities
  • Identify and understand the needs of potential learners through effective consultation, ensuring customer expectations are met.
  • Manage all stages of the admissions process, from initial inquiry to enrollment, guiding applicants through each step.
  • Maintain a clean admissions pipeline using CRM software, ensuring accurate and up-to-date records of applicant progress.
  • Perform administrative tasks related to admissions, such as application processing and documentation.
  • Meet and exceed monthly admissions targets by effectively guiding applicants through the enrollment process.
  • Deliver exceptional service to prospective and existing customers of Code Institute, addressing inquiries and providing guidance tailored to individual needs.
  • Proactively engage with inbound admissions inquiries via phone, email, etc., to provide information and support to potential learners.
  • Accurately capture and record required data, processing it through appropriate systems in a timely manner.
  • Ensure all activities are conducted in compliance with student guidelines.
  • Stay informed about technical developments, industry trends, and competitor activities to maintain a comprehensive understanding of our program offerings and the market.
What success looks like
  • Engaging learners in a timely manner throughout the application process to ensure consistent follow up.
  • Effectively managing time across multiple Admissions streams.
  • Reaching target enrollment numbers each month.
  • Providing learners with appropriate information advice and guidance to ensure that the right choice of course is made.
  • Accurately identifying committed and enthusiastic learners leading to strong completion rates for courses.
  • Maintaining excellent relationships with our partners in Colleges and Education and Training boards to ensure a smooth student journey through admissions.
About you
  • High energy, positive “can do“ attitude in all interactions, coupled with natural sales instincts
  • Team player and ability to work in a high-energy sales environment
  • Be ambitious, target driven and be used to exceeding a range of KPIs
  • A minimum of 3 years proven track record in sales (telesales is beneficial)
Perks of the job
  • Competitive salary
  • Free access to our courses
  • LinkedIn Learning full license
  • Remote working
  • Flexible working hours
  • Employee Assistance Program
  • Life Insurance
  • Additional days off on Christmas
  • Christmas voucher
  • Employee Recognition Awards
  • Be part of an exciting company that is growing rapidly
  • Emphasis on developing your skills and abilities through certifications and qualifications
  • Agile environment, providing a huge opportunity for personal growth
Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

Code Institute