Product Analyst - Uswitch
Uswitch
- London
- Permanent
- Full-time
- 'To what extent does offering an incentive influence behaviour?'
- 'How can we use what we know about our customers to tailor and personalise their experience?'
- 'What impact does this have on conversion?'
- What incentives drive and influence transacting and acquisition on our funnels and channels?
- Measure, quantify and optimise complex marketing funnels and consumer journeys, within our Uswitch business
- Collaborate and influence product teams to make data-driven guided through split tests
- Monitor, report and diagnose trends in KPIs, automating wherever possible
- Communicate and present clearly to colleagues across marketing, commercial, finance and product
- Manage data from its raw format to an output of a comprehensive dashboard
- Experienced with and passionate about digital, web-based product analytics
- Strong SQL skills; particularly in reference to Google Big Query with experience in using analytical and data tooling such as Python, Tableau, Git, dbt etc.
- Working experienced in setting up A/B tests including analysing results and drawing conclusions
- Strong Business acumen and experience building complex operational & financial models, conducting ROI analysis, synthesising recommendations, and presenting to senior executives
- Pragmatism; understanding of when analysis is good enough to finish
- Statistically literate, competent with some statistical testing or modelling techniques
- Worked with design and product engineers to launch an A/B split test testing a personalisation hypothesis
- Worked with the product team to identify a bug in the journey of iOS users, increasing that page's click through rate from 35% to 60%
- Presented to the whole company about a new model on personalisation of customer journey
- Co-ordinated an effort to standardise and push consistent metrics to measure the impact of a new acquisition channel in our ELT pipelines and dashboarding KPIs in Tableau
- A competitive salary and bonus package
- Employer matching pension up to 7.5%
- Hybrid working approach of in-office (2 days per week) and working from home, and a “Work from Home” budget to help contribute towards a great work environment at home
- Excellent maternity, paternity and adoption leave policy, for those key moments in your life
- 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
- Up to 30 days per year “working from anywhere”
- A healthy learning and training budget
- Electric vehicles scheme
- In office gym
- Free breakfast in the office daily
- Health insurance
- Free access to the Calm and Peppy app for physical and mental health
- Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected