DescriptionCompany: Oak Street HealthTitle: Outreach Executive ILocation: Various.Role Description:The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.Check out this for a sneak peek into the life of an Oak Street Outreach Executive!Core Responsibilities:SalesGenerating leads by effectively engaging Medicare senior community through event execution and local community outreachMaintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiativesProspecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:Leads driven through Digital channelsLeads generated by other Outreach ExecutivesNurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networkingCollaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)Relationship ManagementMaintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territoryCapture and record customer information and sales activity into customer relationship management (CRM) system and other business systemsActing as point of contact for both the clinical team/center team if center staff have any questions about the patientResolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employeeOther duties as assignedWhat weâre looking for:Ability to quickly connect and influence the right peopleComfortable with navigating external barriers to create a positive experienceAbility to manage priorities simultaneouslyTeam player and contributor to the overall effectiveness of the teamSales and/or healthcare experience a plusFluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)US work authorizationSomeone who embodies being âOakyâWhat does being âOakyâ look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determinedWhy Oak Street Health?Oak Street Health is on a mission to âRebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities, and focused on the quality of care over volume of services. Weâre an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody âOakyâ values and passion for our mission.Oak Street Health Benefits:Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Learn more at
