Sales & Service Manager - Adelaide
David Jones
- Adelaide, SA
- Permanent
- Full-time
- Lead by example by personally delivering on our service principles, engaging with customers, driving sales, and building a loyal customer base.
- Coach and mentor the team to provide expert knowledge and seamless solutions.
- Be visibly present on the selling floor, leading by example and inspiring the team to create warm connections.
- Work collaboratively with the store teams and build strong relationships with stakeholders.
- Look for opportunities for improvement whilst being commercially aware.
- Work collaboratively with the VM and Logistics teams to ensure the allocated stock is floor-ready within the relevant timeframes.
- Identify areas of opportunities for feedback to the Merchandise team.
- Maintain stock loss awareness by working closely with the sell and support teams to mitigate loss by ensuring proactive measures are implemented.
- Have strong coaching skills, including experience leading teams and empowering others to achieve results.
- Have a demonstrated passion for retail and a desire to provide great customer service.
- Have a solutions-focused mindset and the ability to provide innovation and effective customer solutions.
- Have a proven ability to motivate and lead teams and inspire an in-store experience Like No Other.
- Have relevant merchandising and selling skills and key product awareness.
- Have strong written, listening and spoken communication skills.
- Are flexible and adaptable to a fast-paced and evolving environment.
- A competitive remuneration package, including an annual bonus incentive.
- Generous employee discounts across David Jones brands.
- An additional day of leave for your birthday.
- A supportive, flexible and engaging environment that will support personal/professional development.
- Opportunities to support community partnerships across our Corporate Social Responsibility program.
- Be a member of a company committed to sustainable practices.
- Ongoing training and development to pursue individual ambitions.
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