Senior Product Designer for Welcoming & Orchestration Tribe

Danske Bank

Danmark
Permanent
Fuldtid

16 dage siden

Job Description:Senior UX designer to create digital welcoming experiencesDo you want to be part of making the welcoming experience for both internal advisors and new customers better, by creating innovative, transparent, and seamless solutions? Then this might be the position for you.We are looking for talent to design Danske Banks future customer and advisor experiences in digital welcoming solutions in the 'Welcoming & Orchestration Tribe'.The AreaIn the Welcoming & Orchestration Tribe we welcome customers, provide product orchestration services to customer journey tribes, and develop onboarding and product ordering tools for our advisors. Our vision is to transform the way we welcome customers and revolutionize how we do product ordering - contributing to the further digitalization of Danske Bank.Join us in the Welcoming & Orchestration Tribe on the journey where we constantly learn, improve, and create amazing digital solutions that welcome customers into a new era of welcoming through automised, compliant, and commercialised welcoming and free up time for both customers and advisors - easy, fast & transparent.The TeamYou will be part of the Human-Centered Design Chapter (team) but primarily engage with a squad (project team) as the expert on user-centric methodology, customer insights, creative problem-solving, prototyping, UI and UX design, user testing and other UX skills to create great user experiences for our customers and colleagues. In the squads your closest colleagues will be Product Owner, Solution Architect, Business Analysts, and a team of Developers/Software Engineers. You will have a unique opportunity to collaborate with cross-disciplinary teams across three countries.Your responsibilities

Support squads with expert knowledge and UX and UI skills
Advocate user needs and collect insights to ensure continuous feedback
Facilitate workshops and design sprints
Design user-friendly concepts and powerful prototypes
Communicate and present results for colleagues and key stakeholders
Ensure alignment and collaboration across relevant parts of the organisation

YouYou have a solid background within UX, UI Design or similar, ideally more than 5 years of working experience from agencies or larger development organisations. Work experience with UX methodologies, prototyping and UI design is a requirement. Experience within the financial services industry and working in an agile team is beneficial, although not a requirement.To make a great match, we expect that you:

Are empathetic and put the needs of users first
Have a user-centric mind-set and a passion for UX
Ability to translate research findings and business requirements into a design strategy or UI design
Experience with Figma and designing with design systems
Ability to challenge existing solutions with new ideas
Are a strong team player and bring positive energy to the work environment
To a large extend self-driven and self-motivated
Possess strong communication skills to present insights and concepts in a simple way to obtain stakeholder buy-in

We thrive to deliver innovative first-class solutions to Danske Banks customers! - If you want to join us on this journey, please don't hesitate to apply.Sounds interesting?We will be conducting interviews on an ongoing basis, so we recommend that you apply as soon as possible.If you have any questions or would like more information about the role, you are welcome to contact Annika Stevns Christiansen, the Chapter Lead for Human-Centered Design at Welcoming & Orchestration, Danske Bank. Email: annikc@danskebank.dk

Danske Bank

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