Cultural Orientation Manager
International Rescue Committee
- USA
- Permanent
- Full-time
- Supervise one (1) Cultural Orientation Coordinator.
- Develop, facilitate and host regular regional Cultural Orientation events for clients in their preferred language.
- Working with the Cultural Orientation Resource Exchange (CORE) develop caseworker materials for incorporating CO in a variety of case management touchpoints for virtual case management.
- Provide Cultural Orientation training and best practices for virtual caseworkers.
- Work with the Monitoring Officer, VR&P to establish areas of weakness and gaps in any CO understanding for clients and work with program teams to train staff and strengthen curricula as needed.
- Bachelor’s degree in social work or related field of study or equivalent experience required, Master’s degree preferred.
- At least two years of experience in teaching/training adults, preferably in a refugee, or limited literacy context.
- Experience in developing and refining teaching curicula.
- 1-2 years of experience in supervising individuals.
- Solid organizational skills with the ability to juggle multiple tasks, work independently, detail-oriented, and effectively manage time and staff to meet key deadlines.
- Strong knowledge of adult learning techniques and tools to develop Cultural Orientation curricula for adult virtual learners.
- Experience incorporating Cultural Orientation into daily activities (“Whole Office Approach”) and operationalizing CO that happens organically.
- Experience developing virtual learning materials and facilitating virtual trainings and webinars for adult English language learners.
- Self-starter with excellent problem-solving skills and proven ability to multi-task, prioritize duties, and manage time effectively.
- Demonstrated success working and communicating effectively in a multicultural environment.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); able to use the internet and other digital tools for data entry, research, and problem-solving.
- Fluency in written and spoken English.
- Fully remote.
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