Package Specialist - SuccessFactors (Fixed Term Hire)
IBM
- Quezon City, Metro Manila
- Contract
- Full-time
As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions. You'll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.Your Role and Responsibilities
- Gather business requirements and assess the best solutions on Employee Central (Compensation) and/or Benefits modules
- Configure, test, deploy and provide post-implementation support to projects
- Troubleshoot, investigate and fix system incidents and configuration defects
- Manage foundation objects, fields, business rules and workflows related to Job and Compensation Info portlets
- Maintain Job Architecture - including job classifications (and country-specific fields), pay grades
- Maintain Pay Structures - pay components, pay component groups, pay scale information, pay ranges
- Maintain Benefits configuration - including plans, eligibility, coverages and enrollment processes
- Perform manual and bulk data updates as necessary
- Liaise with other teams such as Integrations, Payroll, Security, and other third party systems to ensure seamless delivery of business requirements in the system
- Conduct User Acceptance Testing (UAT) for configuration changes performed by peers
- Communicate change impact to stakeholders
- Review, assess and deliver SuccessFactors system upgrades
- SuccessFactors Employee Central (configuration), 1-2 years
- HR Technology or Compensation & Benefits background, 1-2 years