Windows11 SME
Project Recruit
- Swindon
- Temporary
- Full-time
- Carryout Windows 11 Deployments. You will also be responsible for logging and reviewing incidents, supporting users on Windows 11, and participating in Incident triage sessions.
- Additionally, you will conduct route cause analysis for incidents and provide technical support for challenges that the Service Desk cannot resolve.
- The focus is to provide swift and professional technical support for desktop problems and on-demand technical support requirements.
- Windows 11 Deployments
- Logging and reviewing incidents
- Conduct route cause analysis for incidents and provide technical support for challenges that the Service Desk cannot resolve.
- The engineer will also provide feedback to improve the Service Desk and create and review KBAs to share knowledge between the project and BAU.
- Strong knowledge in Windows 10/11 & Intune ,Autopilot.
- Wide work experience on Windows 11 & Azure ,Intune Good knowledge in Cloud technologies.
- Rich experience in client interaction, requirement gathering, analysis and implementation. In addition to prior work experience and business skills,
- Expertise in Windows 10, 11 Migration & Troubleshooting & Various tools SCCM, Intune , Application testing, as part of the commitment towards a smooth and successful service performance.
- Expertise in Application Packaging and troubleshooting.