Repair Manager
Otis
- Grove Park, West London Leicester
- Permanent
- Full-time
- Develop and manage a plan to deliver on monthly targets in line with Company repair processes
- Ensure works surveys are carried out in a timely manner and plan activities with customer representatives
- Optimise opportunities for additions to contract with regard to cost and time
- Ensure work is carried out to a high standard to customers’ satisfaction
- Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours
- Ensure monthly margin, volume and efficiency targets are achieved on repair works
- Provide accurate forecasting using the monthly repair planner
- Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent
- Assess team’s skills and drive improvement to close skill gaps
- A highly competitive salary, car policy and bonus scheme along.
- Market leading pension, with options to increase employee contributions.
- 25 days holiday plus, bank with the opportunity to buy more at the start of each year.
- Benefits central, providing discount and money back of various retail partners.
- Investment in you, with the opportunity to utilise our employee scholarship programme, along with the chance to be part of a business that will put you at the heart of what we do.
- Be a Lift Industry Professional with a strong technical and repair background
- Demonstrate the ability to over-perform and show the leadership skills required to develop the repair team
- Have a strong commercial awareness and have a solid understanding of P&L
- Be able to demonstrate a background in strong planning, forecasting and project experience
- Have a track record in have successfully managing field-based engineers