Business Operations Specialist (Sales Coordinator role with 4+ years of relevant experience)
Gartner
- Gurgaon, Haryana
- Permanent
- Full-time
- Understands team initiatives in order to provide key analysis to VP, Event Sales Operations and identify sales trends.
- Provides forecast and pipeline analysis and trending.
- Accurately tracks key metrics (i.e. ESM, gateway, OPI bookings, renewals, team slides & communications).
- Analyzes data to identify sales trends or processes and make recommendations to improve AE productivity or increase efficiency in processes.
- Maintain current and accurate pricing and inventory in ESM.
- Maintain monthly goaling charts
- Accurately tracks on-site renewals at events
- Create contracts globally pre-event
- Defines and communicates sales processes, operational updates, best practices within region.
- Partners with lines of business to help drive education and productivity.
- Manages month- and quarter-end processes, ensuring all business is transacted and accurate.
- Assists in the new hire on-boarding process, reviews sales order booking process and Events Manager tool and Client Connect requirements.
- Has a comprehensive understanding of Client Connect, Events Manager Tool and reporting, providing metric trending and adoption.
- Manages the MEA client list and ensures the team knows when new MEAs are required. Works with Legal to improve process.
- Prepares contracts & shipments for all events, creates priority renewal list and provides on-site support; working with hotel & operations team to ensure the sales area is set up and works closely with sponsor marketing to assist with VIP Day
- Provide weekly attendee lists to team
- Supports VP, sponsorship sales with scheduling meeting, managing his calendar & expense and booking travel
- Bachelor’s Degree preferred
- 4+ years of professional work experience preferably in Sales Support / Coordinator position
- Comprehensive knowledge of Gartner’s internal systems and reporting.
- Strong Excel & PowerPoint skills.
- Experience and aptitude to work in databases.
- Competitive salary, generous paid time off policy, charity match program, and more!
- Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities