Third Line Support Manager
Manpower
- Corsham, Wiltshire
- Permanent
- Full-time
Location: Corsham, Wiltshire + Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF57300At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Third Line Support Manager at our site in Corsham.The role
As a Third Line Support Manager, you'll have a role that's out of the ordinary. You will support the development and implementation of new services across the network.Day-to-day, you'll represent the engineering discipline at design reviews and customer meetings to ensure the quality and supportability of the network as well as:
- Managing the team to support diagnosis and resolution of incidents on the network, ensuring customer and operational teams are kept advised of progress
- Leading, developing and recruiting team members to address changing technologies and customer requirements
- Supporting the development and implementation of new services and technologies, attending and leading design reviews, and ensuring knowledge transfer into the team
- Leading the engineering process for transfer of services into the operational environment ensuring that suitable training documentation and equipment are provided
- Building, maintaining and developing system reference models to allow performance investigation and testing of enhancement prior to deployment
- Significant experience in the defence or telecoms industries
- Demonstrable experience in managing an engineering team.
- Good knowledge of TCP/IP systems and technologies, and synchronous and asynchronous communication protocols
- Experience of satellite communications and the management of crypto devices
- Good leadership and interpersonal skills
- Degree or equivalent in a relevant engineering discipline
- Cisco Accreditation- CCNA or above would be an advantage
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Employee share scheme
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity