Account Manager (Pathways experience)
Infor
- Australia
- Permanent
- Full-time
- Become a key influential person for the Local Government industries within the Pathway Business Unit
- Participate in the Sales Team with regard to the development and ongoing refinement of the Strategic Direction of Pathway, including the go-to-market strategy specific to Pathway for Local Government markets
- Ability to lead a selling cycle and engage with the prospective customer in a positive manner with proactive account management that can predict and mitigate against potential objections
- Develop Account Plans against Key Accounts and Opportunities with a focus on customer retention
- Develop positive relationships with customers
- Act as the point of contact and handle customers' individual needs
- Resolve conflicts and provide solutions to customers in a timely manner
- Strong and clear communication skills in order to articulate a specific sales strategy to the supporting sales team, and oversee the execution of the sales engagement
- Ability to perform standard sales administrative tasks including forecasting, plan to win, close plans, progress updates and territory/account heat mapping
- Achieve quarterly and annual key performance indicators
- Commercial and Contractual negotiation
- Suggest actions to improve sales performance and identify opportunities for growth
- Experience in the Local Government Industry
- Preferred but not essential, 2 years of application software sales experience in the ERP space
- Experience in SaaS software sales highly preferred
- Knowledge of CRM software and MS Office
- Must be completely fluent in English (written and oral)
- Energetic and enthusiastic approach, self-motivated and able to work and make decisions independently
- Bachelor Degree preferred, relevant work experience will be considered