Senior Credit Controller
Bluetownonline
- Gloucester
- Permanent
- Full-time
- Develop and implement credit control policies and procedures to optimise cash flow and minimise bad debt risk.
- Manage the credit control team, providing guidance, training, and support to ensure efficient operation and achievement of targets
- Monitor customer accounts to ensure timely payment of invoices and follow up on overdue accounts.
- Prepare regular reports and analysis on credit performance, aging debtors, and other key metrics for management review
- Stay up to date with relevant legislation and regulations governing credit management and ensure compliance with legal requirements
- Process improvement and efficiency gains within the credit control function
- Collaborate with colleagues to resolve customer queries and disputes related to invoicing and payments.
- Ensure accurate and timely recording of cash receipts and credits within the accounting system on a daily basis, maintaining full reconciliation between bank accounts and debtor’s ledger
- Function as deputy MLRO, ensuring compliance with relevant regulations, particularly focusing on client onboarding procedures and reporting obligations
- Develop and implement strategies for the collection of difficult debts, including overseeing the litigation process when necessary, and proposing write-offs to the Finance Director where appropriate
- Proactively explore avenues for reducing costs within the organisation, seeking efficiencies and optimisation opportunities while maintaining quality and service standards
- Undertake any other duties as required, demonstrating flexibility and readiness to contribute to the overall success of the finance department and the company
- Demonstrates an initiative-taking and hands-on approach to credit control, taking initiative to address issues promptly and efficiently
- Possesses a strong understanding of financial principles, credit risk management, and accounting practices.
- Excellent communication both verbally and in writing, with the ability to build rapport with customers and internal stakeholders
- A strong negotiator and capable of taking a robust approach, when necessary, confidently engaging with clients, third parties, and internal staff to resolve issues and achieve desired outcomes.
- Possesses strong organisational skills, able to prioritise tasks effectively, work within required timeframes, and meet deadlines consistently
- Maintains good, up-to-date knowledge of Anti Money Launder and Insolvency legislation, ensuring compliance with legal requirements
- Analytical mindset with the ability to interpret data, identify trends, and make informed decisions.
- Maintains good, up-to-date knowledge of credit control best practices
- Proven track record of success within a credit control function
- While management experience is desirable, emphasis is placed on the candidate’s ability to demonstrate the characteristics of a good leader, including proactive decision-making, effective communication, and team collaboration
- Credit Controller Qualifications are desirable but not essential
- Proficiency in using financial software and Microsoft Office Suite, particularly Excel
- Experience in anti-money laundering compliance is highly valued, demonstrating an understanding of regulatory requirements and the ability to ensure adherence to AML policies and procedures
- 25 days holiday
- Company Pension
- Onsite Parking
- Medicash