ServiceNow Project Manager
Linking Humans
- Sheffield
- £80,000 per year
- Permanent
- Full-time
- Plan, initiate, and manage ServiceNow implementation projects.
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Develop full-scale project plans and associated communications documents.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Estimate the resources and participants needed to achieve project goals.
- Set and continually manage project expectations with team members and other stakeholders.
- Identify and resolve issues and conflicts within the project team.
- Plan and schedule project timelines and milestones using appropriate tools.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Bachelor’s degree in Computer Science, Business Administration, or a related field.
- Proven experience in project management, specifically with ServiceNow implementations.
- Familiarity with IT Service Management (ITSM) practices, Service Level Agreements, and ITIL frameworks.
- Strong interpersonal, leadership, and communication skills.
- Certification in Project Management (PMP, PRINCE2, or equivalent) is highly desirable.
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