Analyst 4E Business
The Collaborative for Higher Education Shared Services
- Albuquerque, NM Central, NM
- $55,310-66,372 per year
- Permanent
- Full-time
- May develop or modify procedures to solve complex business problems considering computer equipment capacity and limitations, operation time, and form of desired results.
- Possesses some technical knowledge of all phases of systems analysis and considers the business implications of the application of technology to the current and future business environment.
- May assist in developing and maintaining written project documentation such as; applications, including best practices, processes, user friendly procedures, project scope, business process document, RACI, and RAID(l) logs.
- Assist in editing and revising written documentation such as test plans, user stories, use cases, business process model and notation, in collaboration with users.
- Knowledge of written documentation of technological system(s), application(s), and web projects including modifications, enhancements, problems, interfaces, data dictionary maintenance, etc.
- May participate in the process of uncovering business goals, shaping them in clear and understandable terms, and identifying and evaluating a range of solutions.
- Revises and assists in developing user-friendly procedures, guidelines, and documentation.
- May provide training for end-users.
- May provide data analyses and ad-hoc reporting through the use of research and query tools.
- Collaborate with the Information Technology Department staff to understand requirements in the creation, upgrading, and maintenance of programs, databases, and reports.
- Assists in identifying, compiling, and delivering required metrics by proactively managing multiple data sources. Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value added activities working in partnership with key stakeholders internal and external to Purchasing.
- May generate, distribute and maintain concise set of standard reports that provide insight into operational statistics, performance, and trending.
- May participate in a team that develops software applications and interfaces. Researches and analyzes system problems. Tests systems and database functions, upgrades and/or patches, as well as new third-party software or hardware implementation to ensure proper functioning of systems.
- Understands Structured Query Language (SQL) and other related reports.
- Understands data entry standards for Credit and Non-Credit areas of the college, technical support and training for ERP, SIS, LMS end-users.
- Performs other duties as assigned.
- Associate's Degree and two (2) years of related experience including systems implementation experience
- PMI Professional Certification in Business Analysis (PBA)
- Other industry-recognized certifications directly related to the duties and responsibilities of the position and four (4) years related experience including systems implementation experience.
- Applicants who reside in NM
- Applicants with higher education experience
- Applicants with SQL and Argos experience