IT Procurement Contracts Manager
Canal & River Trust
- Birmingham
- Permanent
- Full-time
- Manage all stages of the IT contract lifecycle, from procurement and negotiation to performance monitoring and contract renewal, overseeing the IT contract schedule and procurement programme
- Develop and maintain strong relationships with IT vendors and suppliers, acting as the main point of contact for contract-related matters.
- Develop and monitor SLAs and KPIs to measure supplier performance, identifying areas for improvement and implementing corrective actions as needed.
- Conduct regular contract reviews and audits to ensure compliance with contractual terms and conditions.
- Collaborate with internal stakeholders to understand IT requirements and facilitate the selection of appropriate vendors and solutions.
- Negotiate contract terms and pricing to achieve favorable outcomes for the organization while maintaining strong vendor relationships.
- Develop and maintain contract management processes and procedures to ensure efficiency, transparency, and compliance with legal and regulatory requirements.
- Prepare and present reports on contract performance, financial metrics, and other relevant information to senior management and key stakeholders, ensuring customer satisfaction.
- Recommend the award and extension of contracts to the Procurement Sub Executive Committee.
- Continuously evaluate the effectiveness of IT services and drive continuous service improvement with IT suppliers for new or improved services as the Trust requires, or if extra value can be gained.
- Proactively deliver regular updates – Monthly Procurement Report, Contract Register, workload plan, 1-2-1s and other identified reports.
- Degree (or equivalent) in a related discipline, e.g. IT, Business Management, Finance.
- Proven experience in IT contract management, procurement, or vendor management.
- Strong negotiation skills with the ability to achieve win-win outcomes for the organisation and vendors.
- Supplier relationship management (IT suppliers).
- Ability to collaborate with and influence senior stakeholders both internally and externally with our suppliers in order to deliver agreed strategy
- Experience of industry standard forms of contract in IT industry (both service provision and large IT transformation projects)
- Commercial acumen in order to drive sustainable cost saving and efficiency plans
- Knowledge of IT systems and technologies is advantageous.
- Ability to work independently, prioritise tasks, and meet deadlines.
- ITIL4 Supplier management qualification or good ITIL awareness
- Professional membership of the Chartered Institute of Purchasing & Supply. Understanding of procurement standards and policies, advantageous but not essential.
- Knowledge of UK Procurement Law, Competition Law and Contract Law.
- Excellent communication, interpersonal and influencing skills with the ability to build and maintain effective relationships with internal and external stakeholders
- Self-motivated and a team player.
- Good understanding of SAP systems or other electronic procurement systems
- Valid driving licence.
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.