Petaling Jaya, Selangor
meetings Analyze all customer service metrics (e.g. CSAT, FRT, QS) and how the support team s performance affects those KPIs... support Map the need for training and onboarding programs and initiate these projects Monitor customer service performance...
May 31
Petaling Jaya, Selangor
meetings Analyze all customer service metrics (e.g. CSAT, FRT, QS) and how the support team s performance affects those KPIs... support Map the need for training and onboarding programs and initiate these projects Monitor customer service performance...
May 31
People and Communications Services Agent (Thai Speaker)
Petaling Jaya, Selangor
processes except payroll). The role of a Processing Agent is typical for a Business Service Centre. The main focus in this role... customer service is essential - a positive experience for the customer results in a positive experience...
May 30
Hilton - Petaling Jaya, Selangor
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience... from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent...
May 4
IKEA - Petaling Jaya, Selangor
Customer Contact Centre Team Leader, and will be responsible for providing an exceptional level of service to customers... success and are passionate about home furnishings and customer service. You enjoy interacting with people, communicate...
May 8