Senior Fleet Maintenance Controller
ecruit
- Weybridge, Surrey
- £40,000 per year
- Permanent
- Full-time
- Provide prompt and professional aftersales support to customers and suppliers.
- Coordinate maintenance bookings and authorisations.
- Monitor repair network effectiveness and costs, ensuring best value.
- Build strong relationships with maintenance suppliers and dealers.
- Oversee vehicle downtime control and customer updates.
- Report and address any delays or warranty issues promptly.
- Maintain accurate repair records within the fleet management system.
- Analyse maintenance trends and provide suggested resolutions.
- Collaborate with fleet services to improve efficiency and data reporting.
- Inclusion to the Herd Employee Ownership Trust (after 12 months).
- 23 days holiday + bank holidays.
- Additional days holiday per service year (up to 28 days).
- Pension scheme.
- Exciting growth & progression opportunities.
- Rental vehicle discounts Inc. Camper Vans!
- Fleet maintenance control experience and demonstrable knowledge of vehicle repair methods, repair times and parts cost.
- Up to date technical & vehicle compliance knowledge of vehicles, including LCVs.
- Commercial awareness and exceptional customer service with proven experience.
- Able to thrive in a fast-paced environment & prioritise work load in order to meet set deadlines.
- The ability to solve problems, use initiative and increase efficiencies.
- Be a team player and excellent communicator.
- Have good organisation & planning skills with meticulous attention to detail.
- Confident with IT systems & MS office.
- Driving License.
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