Paint Expert - LessPay Trading Limited
LessPay Trading Limited
- Accra
- Permanent
- Full-time
- You are passionate about every shade and tone of colour.
- You don’t mind getting your hands dirty.
- You are excited to learn about new and different products and you constantly look to hone your existing skills (e.g. colour matching) and develop new skills (e.g. stain matching). You believe that expanding your knowledge on products is the best way to keep growing and learning.
- You thrive working in a fast-paced environment that sometimes requires shifting from task to task (e.g. multitasking between helping a customer at the counter, checking an order to ensure that it’s right before it goes out and tinting a sample for a customer) and you barely break a sweat.
- You look at quiet moments as an opportunity to organize retail space, remerchandise items on the floor or put product away because you believe that it’s the little things that help provide the best all around customer service.
- You take pride in your work, and you have a keen eye for detail (for example, noticing that the colour match you are working on is a shade lighter than what the customer wants – so you continue to adjust it until the customer is satisfied).
- You collaborate well with others and always welcome feedback from your colleagues. You see this as an opportunity to get better.
- You are also comfortable providing suggestions that may help improve existing systems. You think outside of the box when it comes to improving or enhancing the customer service experience.
- You are committed to following existing systems and procedures that help ensure the accuracy of each order that goes out.
- You get excited to help educate customers on the best products they need for their job. You look at every customer and customer service experience as an opportunity to teach, grow and learn.
- No matter what time your shift starts you always show up early and you look forward to sticking around a bit extra if a teammate needs a helping hand.
- You understand the importance of being in communication with your team and with clients. On a busy day you make sure to let customers know that it might take a bit longer to complete their order. You also check in with your fellow colleagues to see if everyone is doing okay.
- You are infinitely friendly and respectful towards all customers
- 1-3 years experience
- Able to work in a collaborative work environment
- Have an aptitude for colour and colour properties
- Great intercommunication skills (telephone, face-to-face)
- Friendly, respectful, energetic and punctual
- Comfortable working independently as well as in a team setting
- Comfortable multitasking and working in a fast-paced environment
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