Resource Manager - 4 LOCS

• Manages the coordination of human resource needs for IT projects. Develops the systems and processes to ensure that business, project and employee needs are met in the assignment of staff to projects.
• Responsible for developing and managing an employee skills assessment process, forecasting skill and staff needs based on project plans.
• Develops and manages a staff utilization process, ensuring that staff resources are fairly and evenly distributed and that staff are not over utilized across projects.
• Works with IT leadership, IT Staffing Manager and Training Manager in the forecasting of staff needs and skills, to ensure proper recruitment, training and development of staff to meet current and future IT needs.
• Coordinates the training and development of staff. Continually communicates with both project managers and assigned staff to ensure needs of both are being met, and to continue to improve staff selection and coordination of resources.
• Acts as the mentor and champion of training and career development processes for assigned staff. Ensures that performance appraisals occur upon completion of projects and that skills are updated.
• Coordinates and assimilates the performance appraisal information across projects resulting in a cohesive annual appraisal of staff who support a number of projects.

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Education, or another related field.
• Or equivalent work experience.

• 7 years of IT work experience including managing team(s) responsible for staffing, training and development and resource management.

• Middle level management. Works under general direction of senior level management.
• Typically manages and mentors’ supervisors, project leads and/or technical staff. Works on multiple, complex issues/projects as a technical leader and the subject matter expert.
• Frequently reports to a corporate human resource executive, Chief Information Officer, IT Chief Operating Officer, Chief Technology Officer or Director, Program Management.

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