Room Attendant

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Replenishes guest supplies

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Reports damage or malfunction in hotel rooms to superior

• Maintains equipment in proper state of cleanliness and repair

• Maintains a section room report

• Maintains a daily room checklist

• Meets with superior and takes on daily assigned tasks

• Reports and submits lost and found articles to superior immediately

• Report guest complaints to superior immediately

• Reports unusual behavior/activities on floors to supervisor

• Records room status in allocated section accurately

• Complies with hotel's health, safety and hygiene policy

• Adheres to personal grooming and hygiene standards

• Attends meetings and training sessions as required

• Creates and maintains floral arrangements

• Carry out valet services when required including delivery of linen or processing laundry orders

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Primary Education or equivalent

• Some housekeeping experience.

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