Vaccine Implementation Associate (Central)
Pfizer
- Kuala Lumpur
- Permanent
- Full-time
The Vaccine Implementation Associate is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.ROLE RESPONSIBILITIES
- Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.
- Effectively builds scientific rapport and relationships with customers across virtual and in-person environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively
- Monitors and reports upon external environment intelligence information, and surfaces identified issues to Category Lead for support
- Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
- Leverages analytics tool to assist with developing insights and next best action plans
- Compliantly engage key customers to grow business and drive product demand by proactively providing HCP education
- Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive demand and leverages customer priorities to drive a positive business outcome
- Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with HCPs to build credibility and add value.
- Responsible for deployment of Pfizer resources to support HCP (e.g. patient education, Pfizer Galaxy Pro, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF) colleagues
- Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.
- Bachelor’s Degree, preferred Science and Health background
- Minimum 1 year of sales experience is preferred
- Have a history of sales promotional, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
- Valid driver’s license and a driving record in compliance with company standards
- Min 1 year of pharmaceutical, biotech, sales, or relevant experience and preferably in Primary Care sector .
- Must live within the territory
- Experience with therapeutic area and products associated with this role
- Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
- Develop comprehensive territory/customer plans to drive achievement of desired objectives.
- Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
- Cultivate relationships with KOLs; build lasting relationships with top priority customers
- Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
- Demonstrated track record of business acumen, problem solving, data analytical skills, planning and prioritization skills
Work Location Assignment: FlexiblePfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Sales#LI-PFE