Automation Application Engineer

• Consult with our clients to communicate their application needs to our development and engineering team. Demonstrate our products to our customers when required.
• Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with demonstrations and prototypes throughout the sales process.
• Provide technical support during product approval testing and Factory acceptance.
• Ultimately, you will work directly with our clients and provide support for our sales, engineering and development teams as needed.

• Provide clients with technical support as needed and relay information to our sales and engineering teams for ongoing development.

• Provide support to the production team during customer approval process and FAT.

• Optimise Smart switchgear application/solutions by integrating new technologies as enhancements.

• Contribute to sales presentations, as well as demonstrating product and completed integrated applications to customers.

• Perform diagnostic tests, fault finding and debugging installed solutions.

• Generate ideas for smart switchgear application innovation based on market trends.

• Document development processes, procedures and application version histories

• Keep up with advancements in automated switchgear engineering and new technologies.

• Bachelor’s degree in Electronics/Electrical engineering

• Proven work experience as an Application Engineer or similar role

• Previous experience in sales or customer services is advantageous.

• Extensive experience in deploying, optimizing, and maintaining automation applications.

• Proven knowledge of automation integration, communication protocols and platforms.

• Distribution Switchgear knowledge will is advantageous.

• Assertive and confident

• Excellent analytical, fault finding and problem-solving abilities.

• Exceptional customer service and interpersonal skills

• Superb collaboration and communication

• Great organization and time management

Lucy Group