Manager, Health Analytics

Prudential

Kuala Lumpur
Permanent
Full-time

16 days ago

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.JOB SCOPE

Manage health portfolio and provider management actively for business growth and sustainability.
Drive exceptional customer experience by creating business insights through data analytics (Internal & External Data).
Support our health ambition in becoming the most trusted health partner for our customers.

PRINCIPAL DUTIES & RESPONSIBILITIES:

Design and build robust analytical models and solutions for actionable insights supporting key strategic decision-making
Deliver business requirements within agreed timelines, ensuring quality controls and customer satisfaction.
Conduct deep-dive analytics based on business priorities and identify improvement opportunities.
Prepare and present findings to senior management in a logical, concise, and articulate manner.
Manage analytics, data modeling, performance tuning, and query optimization.
Ensure discipline in documentation of assumptions, observations, and findings.
Stay abreast of industry trends, emerging technologies, and best practices in business intelligence and analytics.
Liaise with business users, Enterprise Architect, and stakeholders to identify business problems and develop state-of-the-art solutions aligned with business objectives.
Lead ad-hoc cross-functional data analytics project, as and when required.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential

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