Support Specialist

Sportway

  • Rīga
  • Pastāvīgs
  • Pilna laika
  • 20 days ago
About the role:Are you interested in delivering great service in a sports and technology-driven company? Do you want to be part of a talented team of fun and ambitious people, then you may be a great addition to our Sportway Support team!The most important qualities we value when embarking on this adventure are problem-solving ability and attitude. We believe in a world where things are taken care of, but we don't believe that things will just work themselves out. At Sportway, we take our work seriously, but we don't forget to have fun!Sportway is a Swedish company, our core area of expertise is sports live streaming using artificial intelligence, as well as managing media rights. We make all levels of sport available to everyone. Sportway is a part of Sportway Media Group. Sportway currently streams sports from Sweden, Finland, Denmark, Czech Republic, Norway, Belgium, Italy and New Zealand, Australia, Latvia and Estonia. Our operations are expanding and developing rapidly. You can familiarize yourself with our product range on our websiteWe are looking for full-time Support Specialists to join our Sportway team. As a customer service specialist, your main responsibilities will include monitoring live sports games played in Sweden or Finland, providing customer service via e-mail and cooperation with sports federations, clubs and venues. You will do well if you have technical thinking skills and a desire to develop and learn.Full-time support specialist: The workweek is 40 hours, including evenings and weekends when matches are played. The workplace is in our Riga office.The job starting time is earliest at the start of June, but we will fill the position as soon as we find the right candidates.To apply for this position, please send your CV along with a Cover letter in English.For more information and if interested working only part-time contact: joonas.saari@sportway.comWe are looking for a person who is:
  • Customer service and solution-oriented
  • Adaptive to different working situations
  • Comfortable working independently and as well as in a team
  • Fluent in English. It's a big plus if you are fluent in any Nordic languages, French or Italian.
We offer:
  • Innovative work environment in a fast-growing company
  • Versatile day-to-day tasks
  • The possibility to learn and a genuine opportunity to advance within the company
  • Monthly salary 900-1200eur depending on education and former work experience
Time of work:
  • Full-time with shifts
  • Flexible schedule
Sportway is an AI-automated sports video and data production company which provides end-to-end, fully automated video production of live sporting events, specialising in lower tier leagues and youth divisions.

Sportway