Account Supervisor

• Represent SensisConnect as the primary point of contact with the client.
• Foster strong relationships with client teams and act as the day-to-day point of contact in the development and execution of fully integrated marketing solutions.
• Interface with clients regularly and manage their expectations.
• Cultivate client relationships and identify other project opportunities.
• Collaborate with project stakeholders and government entities as needed.
• Coordinate with the team to communicate client expectations, execute tasks, and refine deliverables.
• Provide leadership and guidance to Account Executives and Junior Account Executives.
• Manage staffing levels and call on others within the company or consultants (with prior permission) to fulfill client requirements.
• Work closely with all agency departments and partner agencies including creative, production, strategy, and media teams to ensure on-time delivery of projects.
• Request other company services through product manager (for example, creative services, public meetings staffing, reports, media services, pr services, etc.).
• Manage client budget and billing monthly.
• Manage projects, timelines, and resources for multiple accounts.
• Manage a variety of marketing initiatives such as print, collateral, digital, social, and content marketing.
• Oversee development of content for outreach materials.
• Secure necessary approvals for content.
• Plan, organize and execute public outreach campaigns including developing public information plans.
• Create and analyze public information surveys and tools.
• Provide accurate status reports, conference reports and other documents to the client as needed.
• Plan and attend meetings and outreach events, including occasional weekends.
• Hybrid work environment, minimum 1 day in office.

• Bachelor’s Degree from an accredited college or university in Transportation, Planning, Engineering, Business, Public Administration, Policy Studies, Communication, Outreach, Environmental Sciences, or a related field.
• A master’s degree and/or AICP preferred.
• Understanding of transportation planning and construction is preferred.
• Knowledge of public information process at transportation agencies is preferred.
• At least 8 years of experience managing major projects.
• Demonstrated project management experience.
• Ability to effectively develop goals and plans to prioritize, organize, and accomplish those goals.
• Experience in client presentations and facilitating discussion with clients and colleagues.
• Strong digital background.
• Ability to be flexible and responsive.
• Extremely detail oriented.

Sensis Inc.