Admin Officer/Jury Officer
Brook Street
- Norwich
- £11.59 per hour
- Temporary
- Full-time
Salary: £11.59 An Hour
Working hours: FULL TIME: Monday - Friday 9am - 5PM (37hrs a week)If you're seeking an engaging opportunity to work within the Public Sector, we have an opportunity for you! Our Public Sector Client situated at HMCTS Norwich are looking for a Jury/Admin Officer to join their team on a Full Time Temporary basis. As a vital member of the team, you will play a crucial role in supporting the seamless running of the courts and support managing the Jurors. This is a Temporary position, however, is very likely to be extended.Key Responsibilities:
- " Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS
- " Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this
- " Inputting Data onto the system
- " Taking inbound and Outbound Calls - dealing with Customer and Judiciary enquiries
- " Preparing Papers
- " Creating and updating records
- " Email correspondence
- " General Administration Duties
- " Deal with the public
- " ID Check all new Jurors as well as give them an induction speech and process any expenses.
- " Previous experience in Administration
- " Excellent Customer Service Skills
- " Fluent in Microsoft platforms and previous experience managing an inbox.
- " Exceptional communication skills
- " Good computer skills overall
- " Ability to Manage high case load
- " Strong organisational and time-management abilities.
- " Good attention to detail
- " The ability to adapt to change
- " Confidence
- " Holiday entitlement
- " Access to a pension Scheme
- " Kitchen and quite areas in the office for break times
- " Weekly Pay
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from with