Training Officer

• Preparation and submission of the WSP and ATR.
• Ensure Training needs are identified and action taken swiftly.
• Conduct skills gap analysis to identify training needs across the board whilst also identify potential training courses and training providers.
• Draw up yearly training plans for each staff member whilst maintaining a database of skills and competence of employees.
• Develop technical training courses for all levels by applying relevant regulations and standards.
• Develop training material that corresponds to the needs and includes the policies and procedures of the company using various training methods to engage employees, including hands-on and interactive activities.
• Evaluate existing training materials, determining what changes need to be made to keep these materials relevant and updated with all company policies.
• Assist in the preparation and processing of Employment Equity reports ensuring that training is aligned to both Equity and Skills Development
• Sit in on the EE & SD committee.
• Recommend, control, and organise learnerships to ensure maximum return on SETA funding.
• Design and conduct onboarding and orientation programs for new recruits.
• Conduct Health & Safety induction Programs to new candidates.
• Ensure Successors skills gaps are identified and relevant training provided in a structured manor.
• Intrude various and creative methods of training to simulate difficult client cases.
• Introduce and apply various sales training techniques to upsell products.
• Ensure effective training programmes and manuals developed for POS and Stock systems
• Strong focus on merchandising methods, incorporating visual and ease of access, including promotions and gondoliers.
• Management training developed and all managers and successors trained effectively.
• Assume responsibility for cross-functional tasks.
• Support and motivate team members during periods of stress and extra workload.
• Stay abreast of all statutory requirements and company regulations.

• Excellent communication skills, both written and verbal.
• Proficient knowledge of the company policies, procedures, and regulations.
• Proven track record of training facilitation.
• Attention to detail.
• Ability to multi-task and to work well in a team.
• Drive and determination.
• Capability to work in a fast-paced environment.
• Hands-on, team player, passionate, confident, and disciplined.
• Strong Microsoft Office skills.

• Grade 12
• 5 years retail at managerial level experience in similar environment
• Computer literacy
• Excellent record keeping ability
• People person who can coach and mentor and effectively engage staff
• Own vehicle to travel between stores
• Qualified SDF would be advantageous

Teleresources