Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingSummary:Individuals in the Infrastructure Engineer II role will need experience with Azure cloud administration, complemented by solid capabilities in general administration of Linux and Windows platforms, infrastructure maintenance, and general cybersecurity experience. The ideal candidate will excel in IT diagnostics and issue resolution, and possess the ability to build, test, and deploy new solution infrastructures. Key responsibilities include optimizing infrastructure performance and supporting our customer support teams under the direction of a senior administrator. Effective communication skills are essential. This role involves collaboration with various technical teams to ensure seamless operations and the delivery of high-quality infrastructure solutions.Primary Duties and Responsibilities:Manage and administer Azure cloud environments, including Linux and Windows server configurations, networking, and cybersecurity measures to ensure robust, secure, and efficient operationsParticipates in short- and long-term planning efforts with stakeholders IT groupsProvides project cost/time estimatesWorks with analysts, architecture, and stakeholders to understand business needsEnsures completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutionsIdentifies requirements gaps or issuesDetermines systems specifications, input/output processes and working parameters for hardware/software compatibilityWorks with impacted areas to ensure proper communication/review of requirements and integrationEvaluates technical requirements for projects to determine the impact to the infrastructure including equipment redundancy and capacity requirementsDesign, develops/builds, and tests solutions or infrastructure solutions to meet business requirement and functional specificationsCoordinates design/development activities of subsystems and integration with larger infrastructure solutionsInstalls, configures, and tests infrastructure solutionsAssists in the business process redesign and documentation as needed for new technologyMakes recommendations to improve security and participates in investigations as neededAdheres to security requirementsProvides audit trails to detect potential security violationsDesigns, plans and leads testing efforts and coordinates feedback of test resultsDevelops cases test plansConducts testing to ensure requirements are metEscalates problems as neededBuild, Deploys and reviews new, modified or enhanced infrastructure components or servicesEnsures build and deployment meets client's expectationsDocuments and completes knowledge transfer to production supportMay coordinate activitiesMay perform routine maintenance tasksAssists in establishing requirements, methods and procedures for routine maintenanceEnsures performance meets the present and future needs of the businessForecasts utilization patterns and identifies modifications or upgradesDesigns reports to identify patterns and trendsDefines and ensures continuous monitoring procedures are set according to the standard procedures and requirementsRecommends changes/enhancements for improved systems availability, reliability and performanceRecommends operational metricsAnalyzes metrics to understand performance and identifies opportunities for continuous improvementsPerforms Level 3/4 incident assessment and resolution on infrastructure solutionsInvestigates alternative methods to expedite problem resolution.Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implementedResearches, analyzes and recommends the implementation of software or hardware changes to rectify current problems or similar future problemsReviews checklists and scripts and updates as neededMay participate in the development of contingency plans including reliable backup and restore proceduresParticipates in the identification of vulnerabilities and mitigation planAssists in the development of disaster recovery plans with service providersSupports and helps establish systems environment standardsWorks with auditors and security groups to ensure adherence to governance, regulations, and compliance with policies and proceduresAssists in developing SLAs or OLAsWorks with vendors to resolve problems and develop infrastructure solutionsEvaluates vendor solutions to ensure compliance with requirements and cost-effectivenessDocuments new or modified infrastructure solutions, modules, test activities/results and other areas such as error handlingEnsures all documentation is delivered according to specified guidelinesProofreads documents for accuracyProvides coaching to team membersEvaluates future technologies and makes recommendationsWhat your background should look likeBachelor’s degree or technical institute degree/certificate in a relevant field or equivalent work experienceTypically requires 3-7 years of relevant technology work experienceRelevant certification is requiredDemonstrates knowledge of a broad range of hardware and software productsExperience with general IT concepts beyond their primary disciplineGood analytical and problem solving skillsGood interpersonal skills; effective team playerGood analytical skills with attention to detailGood presentation skillsAbility to prioritize work loadUnderstanding of ITSMWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.For details, visit https://www.virtualfairhub.com/cencoraScheduleFull timeSalary Range*$84,400 - 120,890*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.Affiliated Companies: Affiliated Companies: MWI Veterinary Supply CompanyEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
