Business Analyst- Default Systems & Support (On - Site)
Newrez
- Tempe, AZ
- Permanent
- Full-time
- N/A
- Collaborate with the business unit, IT business partners, other internal departments, and external firms to optimize system utilization.
- Create reports and assist the business units with ad hoc data.
- Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies.
- Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team.
- Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management.
- Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes.
- Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements Performs additional projects and duties as assigned by supervisor.
- Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems.
- Performs related duties as assigned by management.
- Bachelor’s Degree in technical, quantitative, or analytical discipline preferred.
- 1+ years’ experience in mortgage or default servicing preferred.
- Demonstrated analytical and business communication skills.
- Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
- Strong skills in Excel (charts, formulas, pivots) or other data manipulation software
- 1+ years of experience with Microsoft SQL
- Fast learner – able to assimilate new ideas and thrive in a fast-paced environment.
- Experience with Tableau is a plus.
- Prior work experience with BlackKnight LoanSphere is a plus.
- Python programming experience preferred.
- Visio and process documentation experience preferred.
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Employee Engagement Activities
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.