Manager, Localization (London, United Kingdom)
Figma
- London
- Permanent
- Full-time
- Lead the localization strategy and ensure that day-to-day processes and outputs of the Team. You and your Team will be responsible for scaling design and implement efficient and scalable end-to-end localization frameworks for multiple products across a range of diverse content types
- Project manage end-to-end localization/ transcreation project(s) across your Team, ensuring smooth and scalable work across internal and external team collaboration globally
- Analyze current opportunities in workflows and tools in order to provide recommendations, and implement scalable solutions for improvement
- Advocate for localization best-practices across the organization
- Develop strong partnerships with our localization vendors and internal partners
- Research and make recommendations for areas of expansion
- 10+ years experience hiring, managing and building a global website localization team
- Experience building a website globalisation strategy from scratch to scale the business efficiently, including the right success metrics and organized budgets
- A strong understanding of localisation methodologies, TMS technologies and CMS platforms - experience working with Smartling/ Transifex/ RWS would be beneficial
- Outstanding communication skills, both written and verbal; with the ability to build strong relationships across cultural and geographic lines. You are a driven leader with a proven track record of success, using your influence and interpersonal skills to bring your team together and inspire unity to core goals and values
- Knowledge of how digital content works - from CRO to SEO - with experience leading a project portfolio for customer-facing content; including for marketing, customer support, and/or digital products
- Fluency in more than one language
- Ability to work at pace, can quickly join dots across projects and multi-task to optimally drive output
- Experience within Tech or Design - within a B2B SaaS environment
- Experience working with a CMS
- Website, CRO or SEO experience
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews