TikTok Shop - Account Management (Mandarin Speaking), Incubation (Indonesia)
- Jakarta
- Permanent
- Full-time
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.About the Team
In this role you will be responsible in developing categories and the corresponding sub-categories by building a robust team, and conducting prioritization of sub categories, leads identification, leads generation, acquisition, incubation, and performance improvement & management.Roles & Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunities for merchants' short-term and long-term development plans and build JBPs
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and toolsQualifications:Minimum Requirements
- Bachelor's degree or above
- 5 years experience in managing sellers; social media savvyPreferred Qualifications
- Good negotiation skills, strong logical thinking, and Interpersonal skills
- Well-connected to sellers within the industry
- Collaborative and open to changes and challenges
- Fluent in Mandarin as the role will manage China sellers on a day-to-day basisTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.