Food and Beverage Supervisor
Benchmark Hospitality
- Chicago, IL
- Permanent
- Full-time
- Preform daily pre-shift meetings with staff prior to meal period.
- Monitor and critique beverage quality, food quality and service levels.
- Prioritize guest satisfaction as a top goal through table check-ins with guests.
- Promote a professional atmosphere and culture through all departments.
- Assist with training and coaching of servers, bartenders, host team and support staff.
- Adhere to, support and exemplify all operational procedures and protocols.
- Assist with monitoring the stock pile of all current supplies-- pens, coasters, staplers, staples, sanitizing wipes, etc.
- Assist in counting end of the month inventories for beverage.
- Enforce State of Illinois, City of Chicago, and David Rubenstein Forum alcohol policies.
- Ability to use good judgemet to de-escalate uncomfortable situations with internal and external guests.
- Maintain a consistent smooth running operations.
- Respond to any other reasonable task assigned by your immediate manager/supervisor or General Manager.
- Assist in all outlets and Banquets when needed.
- Other duties as assigned by Manager or Supervisor.
- 4 years of progressive restaurant experience desired.
- 1-2 years of entry level supervisor and/or lead position experience preferred.
- Flexible schedule, able to work evenings, weekends, and holidays when needed.
- Knowledge of Microsoft Office Excel, POS System(s) and online reservations sites is a plus.
- Manager ServSafe certified with City of Chicago certification and BASSET certified within allotted time designated after starting position.
- Specific experience with wine and wine service preferred.