Workday AMS Junior Consultant
Deloitte
- София
- Permanent
- Full-time
- Experience with Workday or other HR Technology as Super User
- Big plus is experience in HR shared services, HR outsourcing and understanding of HR processes: from Hire to Retire, Recruiting, Time and Absence, Total Rewards
- Attention to detail and able to keep track of lots of data effectively
- Experience in a customer service role is a big plus
- Efficiently research customer issues and questions with a follow through to resolution
- Forward-thinking individual who will analyze and improve current processes
- Excellent verbal and written communication skills
- Excellent teammate who will work across the organization and company to continue improving the way we serve our customers
- Solid computer skills (Excel, Word, PowerPoint, software applications)
- Fluent English
- Residency in Bulgaria
- Work closely with colleagues to ensure our customers' inquiries are efficiently followed up on
- Handle an incoming case queue and help resolve customer issues in a timely manner
- Clearly and succinctly detail communications to customers
- Liaison between the customer and our internal teams to ensure the customers' needs are being met
- Prioritize and raise customer issues as the need arises
- Support client's team towards decisions and recommend best practices related to Workday functionality
- Opportunity to constantly learn, and gain new skills, knowledge and experience in the world's leading companies
- Private Health Insurance
- Food vouchers
- 2 Well-being days (Days off)
- Buddy program - support of an experienced Team Member through the first months of your employment
- A great place to build a professional career
- Internal training selected for soft and technical skills improvement
- Bonus Scheme
- International working environment