Infrastructure Engineer
HealthEdge
- USA
- Permanent
- Full-time
- Demonstrates strong knowledge and developing expertise in technologies
- Successfully executes all assignments timely and within acceptable quality levels
- Asks for help and works collaboratively with team members when issues present themselves; does not settle for not knowing the outcome or resolution steps for important issues
- Effective communicator / documenter – documents process and trains team members with ease. Ability to effectively communicate with customers, and provide support when required.
- Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiously and drive to learn more and self-develop himself/herself
- Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII
- Triage operating system, and third-party applications. Working with other operations teams to support our customer base.
- Help maintain large server environment of Windows servers, as well as help support Linux administrators with Linux servers.
- Be apart of the on-call rotation, and support environment after hours during rotation.
- Experience managing Microsoft enterprise infrastructure including RDS, Active Directory, AD forests, AD Trusts, Azure Entra, DNS, group policy, trusts, and Windows Server 2012, 2016, 2019.
- 3-5 Years of experience
- Strong analytical and deep-dive problem solving skills across multiple disciplines. (HW, OS, Network, etc.)
- Diagnose and repair system problems working closely with operations teams and vendor support.
- Ability to work with industry standard tools to troubleshoot.
- Provide support to applications teams both during the business day and after hours for customer application upgrades.
- Create and maintain documentation to assist with cross training and knowledge transfer. Ability create and maintain environment diagrams.
- Deploying and managing a suite of third-party applications used in the environment.
- Ability to identify areas that require monitoring, and willing to suggest new monitoring if required. Help improve our process and identify any gaps in our process to improve our ability to support internal and external customers.
- Working knowledge of Linux. Ability to add storage to Linux virtual machine. Knowledge of basic Linux commands and using SSH shell. CentOS, Red Hat 8.
- Experiencing conducting POCs, negotiating and recommending infrastructure purchases
- Automation expertise with tools such as PowerShell, Ansible, or Python, Tanium
- Virtualization: VMware vSphere administration/Azure VMs/Azure Storage/Virtual Appliances (Working Knowledge)
- Familiarity with information security frameworks, controls, and concepts including HITRUST, ISO 27001/2, NIST 800-53 rev 4., and/or HIPAA/HITECH
Type of Employment: Full-time, permanentWork Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work across multiple time zones in a hybrid or remote work environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
- May require travel dependent on company needs.