Site Technician Role

• Experience preffered but training provided
• FLT licence required
• Capable to drive a tractor onsite only
• Reliability
• Good english level, writting communication.
• Driver license required.

• Conduct routine checks of plant, water - hourly/daily/weekly.
• Routine checks on the operation of the cooling towers - sampling, replenishment of chemical, using the correct escalation procedure in the event of failures etc.
• General maintenance & DIY tasks.
• Maintain site trailers to ensure they are always in a road worthy condition.
• Complete all necessary PPM's
• Gritting site during adverse weather
• Advise management of any problems affecting with the water treatment plant immediately to minimise operational downtime

• Knowledge of a Water Treatment Plant
• Able to prioritise
• Organisation in relation to supply & control of animal feed
• Working to deadlines & Time Constraints.
• Ability / Confidence to operate a tractor & trailer unit.
• Legionella & Confined Space Awareness
• Observation and recording skills
• To be able to carry out basic tasks on a computer
• The ability to work on your own & part of a team
• To be thorough and pay attention to detail
• The ability to operate and control equipment

• Works with and through others to achieve standards of customer service internally and externally
• Develops and sets challenging standards for individual and team performance on customer service
• Monitors KPIs and takes necessary corrective action
• Publicly monitors performance and holds self and team accountable for providing agreed service levels of quality, value and service
• Is aware of market trends/developments and responds proactively

• Questions 'how are we adding value for the customer?'
• Develops strong working relationships and has regular contact with the customer
• See things from the customer point of view as well as Florette UK & Ireland Limited.
• Develops relationships within own business unit.
• Builds a personal rapport with opposite number both within the business and externally
• Takes time to question and understand the real, underlying needs of customers

• Sets challenging targets and goals for self and team
• Delegates responsibility while maintaining support and focus
• Actively encourages a “no-nonsense” approach - 'what can we do to sort this out?'
• Encourages others to go that little bit further regardless of job level
• Is supportive of others and promotes a no-blame culture
• Encourages others to fulfil their potential with development and support
• Encourages others to achieve outstanding results
• Organises resources to achieve results (people, time, equipment, capital etc)

• Provides a consistent and constructive environment / approach even under pressure
• Is prepared to admit mistakes and adapt plans accordingly
• Anticipates and proactively manages obstacles and setbacks to achieve results
• Considers feasibility of alternative solutions
• Encourages self and others to see things through to completion
• Maintains enthusiasm and resilience even when the going gets tough
• Is prepared to manage conflict if required to make progress or achieve result

• Creates a positive environment where team members value each other's differences and work together effectively
• Identifies when team members need support and provides it
• Encourages personal growth within a supportive and honest culture
• Speaks well of others, recognising their strengths and supporting their development needs
• Identifies poor performance fairly and consistently and acts appropriately
• Gives responsibility to others and trusts them to deliver, whilst maintaining a 'watching brief'
• Respects contributions from other areas and works within their agenda
• Actively promotes team success and provides praise and recognition where it is due

• Anticipates employee needs and communicates proactively ahead of time
• Has regular communication with all levels of staff adapting method, pace and style appropriately
• Actively encourages 2-way communication
• Openly and honestly discusses and debates business issues with others
• Genuinely invites and values others' feedback and is seen as approachable and responsive
• Involves others appropriately in decision making and communicates the outcome clearly
• Builds trust in the team and with the team to enable individuals to express their views
• Observes behaviour and provides constructive feedback no matter how difficult
• Safeguards sensitive and confidential information

• Considers and then provides constructive feedback to all challenges and ideas.
• Is confident to give credit to, and then put good ideas into practice
• Encourages other to think “outside the box” and challenge existing practices.
• Helps others understand the reasons for change and deal with concerns.
• Puts in place practices which facilitate the implementation of change such as meetings or training.
• Makes informed decisions to make change happen
• Manages to ensure constructive, resourceful solutions to support the team with change
• Adapts own approach to meet the changing environment.
• Communicates the benefits and requirements of change clearly

• Considers other people's ideas and may apply them further or in other situations
• Analyses and reviews existing practices and is able to accept criticism positively
• Brainstorms for new ideas regularly
• Actively seeks to implement new approaches and if necessary provide the required time and resource
• Develops new applications for existing processes/methods
• Allows time for creativity and values new ideas of team members
• Has a process or system in place to capture new ideas

• Establishes clear and meaningful performance measures and standards, and communicates them to the team
• Measures “value adding” KPIs ensuring delivery of expectations
• Encourages team to “own” performance and to identify areas for improvement
• Aware of gaps in own knowledge and experience and also of team
• Benchmarks performance internally and externally to drive continuous improvement
• Encourages cross functional working to maximise efficiency
• Prioritises effectively for self and team
• Shares best practice willingly
• Utilises feedback to improve performance
• Understands results required and can balance resources to meet these needs

• Identifies & eliminates non-value adding activity
• Identifies areas of weakness or risk and implements corrective action
• Identifies & addresses gaps in own and team knowledge
• Identifies where value can be added & delivers against it
• Maximises resources to drive results within business constraints (time, money etc.)
• Shares own learning with others and willingly adopts the best practice of others
• Ensures improvements deliver value to the bottom line

• FREE Transport provided from Burton (DE14), Lichfield & Tamworth (B79)
• Canteen
• Modern Working Environment
• Fixed Rota Patterns Available
• Free Car Parking

Gi Group