Oracle Service Delivery Manager | Enterprise | Tech Services
KPMG
- Sydney, NSW
- Permanent
- Full-time
- Ownership of the Oracle Cloud ERP, EPM and HCM based managed services engagements, managing the day-to-day delivery effort and work of the delivery team.
- Support your clients manage the ongoing health and evolution of their Oracle Cloud environments.
- Lead the planning and delivery of an ongoing program of initiatives to support, manage and enhance the BAU solution that was delivered during implementation.
- Drive greater returns for customers from their initial Oracle Cloud investments and working with senior client stakeholders to deliver these outcomes.
- Articulate how technology solutions can create new streams of value in a business, and defining associated technology execution roadmaps as part of an ongoing managed services contract.
- Lead and coach a team of managed services consultants on client engagements, whilst acting as a mentor to enable team members to grow their capabilities, careers and client impact.
- Play an active role in go to market activities, including the creation of compelling and differentiated value propositions on new business development pursuits.
- Act as a subject matter expert for Oracle Cloud managed services and actively engage with the implementation teams to ensure a smooth and seamless transition from delivery to managed services.
- You are passionate about the importance of fantastic communication to share ideas, inspire, and create change.
- You love being part of a collaborative and multidisciplinary team and building strong relationships both internally and externally.
- You are analytically minded and enjoy applying structured thinking and analysis techniques.
- You have a broad working knowledge and experience implementing the Oracle Fusion ERP suite and its application to address business challenges.
- Demonstrated working knowledge of contemporary Cloud stacks (IaaS, PaaS, SaaS).
- Possess a comprehensive working knowledge of the Oracle ERP Cloud and PaaS licensing models.
- Proven experience in effectively planning and managing teams for specific outcomes.
- Background in Management Consulting or an ability to demonstrate a background in significant technology transformation initiatives coupled with internal facing consulting services.
- You have a background in technology, with strong program management experience.