Lead Product Manager - Technical, Global Product Management
Mastercard
- Pune, Maharashtra
- Permanent
- Full-time
Lead Product Manager - Technical, Global Product ManagementOverview
MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
- We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
- We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
- We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
- Translate a deep understanding of our customers into products and solutions that drive significant customer value
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Ensure the technical success of our products through close partnerships with Technology teams
- Drive globally relevant solutions by understanding regional needs and trade-offs, and building scalable products that serve an array of customer segments
- Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs
- Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch
- Design and conduct user research, including customer interviews, to deepen understanding of customers’ pain points, motivations and opportunities
- Work closely with engineering teams, designers, and operational teams to prioritize development efforts as they align against product strategy
- Determine release goals for the platforms and prioritize assigned features
- Ensure consistent alignment between business priorities and development objectives
- Oversee timely and high-quality execution of the creation of technical requirements
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
- Mentor, develop, and foster the skills and career path of a team of junior and senior product managers
- Translate business priorities into clear, actionable technical requirements for the engineering team
- Identify issues that will keep the platform features from delivering on time and/or with the desired requirement and communicate to the leadership
- Promote internal and external feature adoption
- Partner with internal teams to answer product questions and provide product support
- Provide input into product pricing and our go-to-market strategy
- Exhibit expertise within the platform feature area and coordinate with interdependent teams
- Proficient agile product management experience in analytical products and business intelligence solutions
- Extensive experience in managing analytical solutions designed for payments or related financial services sectors preferred
- Analytical, solutions-oriented skillset with the ability to drive thought leadership
- Experience designing, executing, and distilling user research to drive value for the customer, an outstanding user experience and stickiness
- Requires minimal supervision/assistance
- Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements
- Proven track record collaborating in cross-functional teams to deliver outstanding products and features
- Excellent written and verbal communication skills including the ability to interface with clients
- Highly organized and able to deal with multiple and competing priorities
- Ability to guide and mentor teams on product management domain knowledge
- Knowledge and skills using product management tools, (e.g., market and product plans, project timelines, marketing research, pricing, business case development)
- Bachelor’s degree in business or relevant experience
- Technical background (e.g., Computer Science or related field) a plus
- Experience in the payments industry with data insights a plus
- Certifications in product management and agile processes will be an added advantage
- An advanced degree is helpful